I had brunch with a pal recently at a fairly new upscale restaurant and the entire experience was a bust. We had just worked out and were starving so we put in our order as soon as we sat down. Unfortunately, there was a mix up over who our server was and we ended up waiting over an hour for our food. When we realized how long it had been and finally caught a waiter my friend politely reminded her when we'd ordered and the waiter said our meal was next up. That was a lie because they served two tables ahead of us, and when our food did arrive (about 15 minutes later!), my friend's order was wrong. Ultimately, the manager came by the table to apologize and let us know our bill would be comped. When we were finished with our very long bunch, I wanted to leave a tip because I was impressed they were gracious about their mistake, but my friend didn't like the idea of rewarding them after the wait and messed up order. We settled on what was probably a 10 percent tip after agreeing it was kind of them to comp the meal. Do you think we should have left a tip for good measure, or do you think it was unnecessary considering the service?
Korres
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